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We had been privileged to attend the World Governments Summit 2024 occasion in Dubai, United Arab Emirates on February 12 to 14, 2024. It was a momentous gathering of greater than 10,000 leaders, ministers, and specialists from all over the world—coming collectively to form the way forward for governments and discover modern options for main challenges.
The themes of the summit included authorities acceleration and transformation, AI, financial growth, sustainability, and international well being. As leaders in Microsoft for Authorities, we had been struck by how deeply know-how has change into intertwined with governance. This was very true with AI, which was pervasive in nearly each dialogue. The vitality and pleasure had been palpable, and at instances it felt as if we had been attending a know-how discussion board.
Microsoft for Authorities
Empowering governments with know-how to assist remedy society’s greatest challenges
Prime-of-mind AI adoption considerations for governments worldwide
Throughout all interactions with attendees, we heard a broad vary of views round AI and its position in the way forward for governments. The potential worth of AI was not at subject. General, members regarded the arrival of AI, particularly generative AI, as a historic shift on par with the web or the Industrial Revolution, and there was overwhelming curiosity in placing it to work broadly for the development of society.
We additionally heard a variety of views surrounding generative AI. Among the many widespread themes and questions on the minds of presidency leaders had been the next:
Creating laws and laws: How can governments take motion to make sure protected, honest, and accountable AI adoption with out stifling innovation?
Enabling inclusion: How can AI be infused all through the world, and never simply in rich societies, to create an inclusive and equitable surroundings based mostly on the rules of privateness, belief, and transparency?
Guaranteeing safety: How can governments defend delicate knowledge and property in a world the place nation state actors and criminals are launching aggressive cyberattacks utilizing AI?
Guaranteeing digital sovereignty: How can knowledge be made obtainable to AI whereas nonetheless conforming to the legal guidelines and laws of the precise nation or area the place it resides?
Coaching authorities workforces: How can authorities workers get applicable, efficient studying assets to shortly embrace and leverage new AI expertise?
Clearly, these points span the broad domains of know-how, regulation, and authorized and political concerns. It can take broad, long-term partnership and collaboration from many quarters to make sure that AI is employed in ways in which profit everybody, with minimal damaging impression.
How governments are getting began with AI innovation
Each authorities’s scenario and challenges are distinctive, however there are some vital rules for each chief and group to keep in mind. First is knowing that knowledge underpins AI innovation. It isn’t doable to reap the advantages of generative AI with out a fashionable knowledge technique, one which integrates numerous knowledge sources, ensures knowledge high quality, establishes guidelines and processes for knowledge entry and administration, and retains knowledge and methods safe.
This is the reason governments are more and more recognizing that embracing AI requires migrating to the cloud. A contemporary platform, such because the Microsoft Cloud, gives the wealthy knowledge companies and hyperscale compute capabilities required to allow AI, plus the vital safety and compliance advantages which might be in-built.
With a powerful cloud basis, governments can begin early innovation with AI. This begins by defining clear aims that tackle an vital, manageable precedence. From there, an excellent first step is to construct a restricted use case utilizing instruments similar to Microsoft Azure OpenAI Service, which allow you to check, be taught, and iterate.
In keeping with IDC, 64% of governments worldwide are within the early levels of exploring generative AI proof-of-concepts and use circumstances, with about half of these making vital investments. The highest investments for state, regional, and native governments over the following 18 months are targeted on supporting workers. Additionally important for governments are applications to assist practice and rent for generative AI experience, and dealing with trusted cloud suppliers who can ship the dimensions and accountable partnership required for achievement.
Microsoft’s duty within the period of AI
Accountable AI has lengthy been a cornerstone of Microsoft’s management in cloud and AI. Our recognition of the necessity for a world settlement on accountable AI and cybersecurity was articulated by Microsoft President and Vice Chair Brad Smith in his 2017 name for “The necessity for a Digital Geneva Conference.” Our dedication was additional outlined within the June 2022 Microsoft Accountable AI Commonplace, which defines a set of rules for accountable AI and provides a set of processes that governments can use to construct their very own governance frameworks and controls.
In an October 2023 replace ready for the UK AI Security Summit, Microsoft’s AI Security Insurance policies had been defined in depth. Additionally, on the Cellular World Congress in Barcelona in February 2024, Brad Smith mentioned Microsoft’s AI Entry Rules, detailing our position and duty as an AI innovator and a market chief, and our commitments to advertise innovation and competitors within the new AI economic system. As greater than 4 billion folks in over 40 nations put together to vote, Microsoft introduced on the Munich Safety Convention that it has joined a gaggle of 20 main know-how corporations to assist fight the misleading use of AI in 2024 elections.
Our expertise on the World Governments Summit illuminated the sheer magnitude of the problem of bringing AI to life for governments in methods which might be honest, protected, equitable, and finally net-positive for all. It’s a monumental problem, which no single firm, authorities, or entity can totally tackle. We’re pleased with Microsoft’s management in accountable AI, and we additionally acknowledge that there’s a lot work but to be completed, and we can’t go at it alone.
Wanting ahead
For insights and help in transferring ahead with confidence, we invite authorities leaders to succeed in out to their Microsoft consultant or know-how associate. For an entire view of Microsoft’s commitments to accountable AI, see how we’re empowering accountable AI practices.
Kostas Loukas
Normal Supervisor, Microsoft for Authorities, EMEA
Kostas is a pacesetter in shaping business technique for Microsoft in EMEA, specializing in activating discipline groups and fostering sturdy relationships with authorities stakeholders. Since becoming a member of Microsoft 20 years in the past, Kostas has held quite a few management roles throughout geographies to assist clients deal with their most demanding challenges and obtain extra.
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Madhavi Gosalia
Authorities Gross sales Technique Lead, Microsoft
Madhavi is chargeable for speaking the worth proposition of Microsoft options for Authorities clients. She works with inside strategic groups to align firm choices to assist Governments remedy society’s greatest challenges. Since becoming a member of Microsoft in 2011, she has held quite a lot of roles targeted on driving income progress, bettering efficiencies, and streamlining operations.
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