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I’ve been an enormous fan of Spike for a few years, and their new Groups plan is likely one of the most credible alternate options to Google Workspace and Microsoft 365 we’ve seen in fairly a while. Spike takes a unique strategy to managing your inbox by turning it into an iMessage-like expertise vs a conventional e mail app. Immediately, they’ve simply launched an ideal characteristic for groups: a shared inbox.
“We’re thrilled to introduce Spike’s Shared Inbox, a game-changer for workforce collaboration,” exclaimed Dvir Ben-aroya, CEO of Spike. “With this new characteristic, groups can reply emails quicker collectively, guaranteeing clean communication, offering assist on the velocity of chat, and enhancing productiveness. Whether or not it’s buyer assist, gross sales, recruiting, or shared-responsibility groups, Spike’s Shared Inbox is the final word answer for seamless collaboration.
Spike’s Shared Inbox works with a lot of Spike’s key options, together with e mail templates, snooze, ship later, learn indicators, magic AI, and extra. Shared inboxes will probably be nice for gross sales groups seeking to handle incoming gross sales request emails, buyer companies groups, and IT assist desks. It permits groups to handle incoming replies without having to ahead emails forwards and backwards or query if somebody has taken care of a request.
Particularly with entry to Magic AI, groups can velocity by means of shared inboxes with responses to prospects which might be on-brand and well-thought-out. As a result of it’s a part of Spike for Groups, you possibly can simply add or take away folks from shared inboxes as roles evolve and alter.
Shared Inbox works with paid plans of Spike for Groups, and you may simply entry your shared inbox alongside private emails with out the trouble of switching between tabs or apps. It’s constructed into the Spike iOS, macOS, Android, PC, and net apps.
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