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A yr into working with Microsoft Copilot, we’ve realized loads from our clients about how individuals are utilizing AI at work. We’ve additionally realized from our personal company-wide rollout to greater than 200,000 staff—what’s working, the place there are challenges, and what early behaviors can train us about broader impacts to adoption and institution of latest work patterns. One of many largest takeaways is that AI reinvention is an entire new manner of working that includes each software program and tradition. It’s a cultural shift. Microsoft Viva empowers leaders and organizations to make that shift. We’re excited to announce new capabilities to assist drive enterprise-wide adoption of Copilot, together with the final availability of Microsoft Copilot Dashboard and Microsoft Copilot Academy, powered by Viva, which will probably be obtainable to all Copilot for Microsoft 365 clients.
Microsoft Viva
Empower and interact your workforce with next-generation AI and insights in Microsoft Viva.
Microsoft Copilot Dashboard is now typically obtainable
The Microsoft Copilot Dashboard is an out of the field report designed for enterprise leaders to simply perceive the affect of Copilot for Microsoft 365 by offering privacy-protected insights throughout each stage of your AI transformation journey. Constructing on the preliminary launch at Microsoft Ignite, which included readiness and utilization knowledge throughout Microsoft 365 apps, this launch provides extra pivots that mix Copilot utilization metrics with organizational context and collaboration knowledge, enabling deeper views of adoption and affect. Copilot clients could have the pliability to filter by attributes like division, groups, or roles, perceive variations between teams, and evaluate those self same measures between customers and non-users. Viva Insights clients can use analyst workbench capabilities to dive deeper with {custom} reviews, together with incorporating knowledge from different related sources. And for a restricted time solely, Copilot for Microsoft 365 clients will probably be eligible to entry Viva Insights at no extra price.
We’re additionally excited to announce that beginning in 2024 Q3, the Copilot Dashboard will probably be obtainable to all Copilot for Microsoft 365 clients at no extra price and won’t require a Viva license. You’ll be able to entry the dashboard within the Viva Insights app in Microsoft Groups or by way of the net app. Choose the “Copilot Dashboard” possibility from the left navigation menu and begin exploring outcomes out of your group. Moreover, Copilot for Microsoft 365 clients will probably be eligible for a promotional supply that may present entry to all of Viva Insights, together with Copilot Dashboard, in addition to entry to superior insights and supervisor and chief insights. Contact your account group to study extra about how one can make the most of this supply.
Along with having the correct data-driven insights, profitable AI reinvention usually requires a change administration technique that features arming staff with the correct data, creating clear and constant communications, and understanding worker suggestions to deal with any gaps or challenges. Microsoft Viva helps you develop worker expertise, drive consciousness, foster champions, and dig deeper into the affect of Copilot throughout your group.
Allow staff with AI data and expertise
Our Work Development Index confirmed that 82% of leaders stated their staff will want new expertise to be ready for the expansion of AI. I’m excited to announce the final availability of Microsoft Copilot Academy, the place we’ve centralized these studying experiences to your group to supercharge their Copilot expertise. Copilot Academy is out there in Viva Studying and beginning in 2024 Q3, it is going to be obtainable to all Copilot for Microsoft 365 clients at no extra price and won’t require a Viva license.
The Copilot Academy contains curated studying paths designed by Microsoft specialists to assist your staff uncover, find out about, and use Copilot experiences successfully. The preliminary launch includes a mixture of normal generative-AI studying content material (equivalent to “Intro to prompts”) and a collection of studying paths particular to Copilot for Microsoft 365 (equivalent to “Summarize electronic mail threads with Copilot in Outlook”). We’ll proceed to reinforce Copilot Academy within the coming months, together with hands-on experiences hosted by Copilot Lab in our subsequent launch.
Copilot Academy is out there in Viva Studying, your central hub for studying, so it’s simple for customers to entry, uncover, and share throughout the Microsoft 365 instruments they’re already utilizing. It’s preloaded and requires no admin setup or configuration, so your Microsoft 365 admins can concentrate on serving to drive Copilot adoption. Take a look at our setup documentation to get began, and keep tuned for updates on content material, expertise, and have enhancements coming quickly. Moreover, to assist our clients develop a skillset associated to AI instrument utilization—like immediate engineering—we’ve developed a set of studying content material obtainable on Copilot Lab and Microsoft Study that you may entry right this moment.
Construct pleasure and momentum round Copilot
Getting the phrase out, usually and early, about new applied sciences like AI is vital to profitable change administration. With Viva Amplify, an inner communications platform, you’ll be able to elevate your Copilot messaging and energize staff by reaching them within the channels they use most frequently—electronic mail, SharePoint, Microsoft Groups, and Viva Have interaction. And we’ve designed the brand new Copilot Deployment Package in Viva Amplify particularly that will help you launch Copilot campaigns with ease. Your company communications group, your change group, or your early champions can use pre-built marketing campaign templates to drive consciousness, and assist staff study what it could actually do for them. It comes with pre-drafted content material, movies, guides, and publications that may simply be custom-made and despatched to assist customers find out about Copilot. And within the reporting tab, you’ve gotten wealthy marketing campaign analytics to know engagement and the place to make enhancements.
Fostering management communications and AI champions in your group also can assist speed up Copilot adoption. Viva Have interaction can allow leaders and neighborhood champions to share technique, learnings, and experiences broadly with their group. Within the coming weeks, Viva Have interaction will add built-in capabilities that will help you speed up adoption, the place admins can allow a brand new custom-made Copilot neighborhood with one click on that launches an onboarding guidelines, recommends pre-seeded content material and dialog starters, and helps dynamic neighborhood membership primarily based your group’s present Copilot licensing allotment.
Company communicators or neighborhood managers can construct campaigns for Copilot primarily based on what individuals are speaking about, so the dialog stays related and reaches the correct folks. As folks put up feedback, Copilot may help draft responses and supply analytics round engagement, trending matters, attain, and sentiment. And folks can use Solutions in Viva to ask questions and discover Copilot data and assets across the group. The brand new Clever Importer—now typically obtainable—makes it simple to generate and add your personal question-and-answer for this neighborhood to help generally requested questions.
And lastly, new community analytics embrace detailed engagement metrics and theme extraction to indicate what’s trending and what’s high of thoughts for workers throughout all communities.
Acquire a deeper understanding of AI readiness, adoption, and affect
Revolutionary corporations and early adopters sustain with their Copilot deployment by participating staff by the journey, that features repeatedly looking for worker suggestions and making the correct changes to handle a profitable rollout. Along with utilizing Viva to measure organizational-wide worker engagement in your AI transformation technique, we’re introducing new research-backed Microsoft Copilot Affect survey templates in Viva Glint and Viva Pulse designed to gauge sentiment on how Copilot is impacting staff whereas benchmarking these insights in opposition to business analysis. The survey outcomes will combine instantly with the Copilot Dashboard in order that expertise and enterprise leaders can see the information in a unified view. Questions will embrace:
High quality: Copilot helps enhance the standard of my work or output.
Effort: Utilizing Copilot helps me spend much less psychological effort or mundane or repetitive steps.
Pace: Copilot permits me to finish duties sooner.
Productiveness: When utilizing Copilot, I’m extra productive.
By combining office collaboration and behavioral insights with worker survey knowledge, Microsoft buyer, dentsu, one of many high inventive media corporations on this planet, was in a position to see the direct worth and productiveness affect of Copilot on its workforce.
“Our current evaluation exhibits staff are saving at the very least quarter-hour, if not half-hour a day by utilizing Copilot. We’re seeing a noticeable shift in how they’re utilizing the expertise, spending much less on conferences, emails, calls, or chats, utilizing the time they get again to concentrate on deep work with out interruptions and to put money into their groups.”
—Kate Slade, Director of Rising Expertise Enablement at dentsu
Begin utilizing Microsoft Viva that will help you drive Copilot adoption right this moment
We invite you to find the complete capabilities of Microsoft Viva and the Copilot Dashboard as we put together for the way forward for work collectively. Attain out to your Microsoft account group to get began right this moment.
To study extra about Microsoft Viva and the way it may help you on our AI transformation journey, obtain our Copilot Success Package, which features a detailed overview on learn how to use every Viva app to speed up Copilot adoption and engagement. Additionally, join our upcoming webinar collection to listen to how our clients are utilizing Viva to drive Copilot adoption and measurement.
For the newest analysis insights on the way forward for work and generative AI, go to WorkLab.
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